Terms of Purchase

1. Introduction

These Terms of Purchase (“Terms”) govern the sale and purchase of products through Tongkat Ali OÜ’s online shop. By placing an order, you agree to be bound by these Terms. Please read them carefully.

2. Contract Formation

Your order is an offer to Tongkat Ali OÜ to buy the product(s) in your order. When you place an order, we will send you an acknowledgment email confirming receipt of your order. This email does not constitute acceptance of your order. A contract is formed when we send you confirmation that we’ve dispatched the product(s) in your order.

3. Pricing and Availability

All prices are inclusive of legally applicable VAT. We list availability information for products sold by us on the website, including on each product information page. We cannot be more specific about availability beyond what we state on the site. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

4. Payment

We accept payments through Klarna, PayPal, and WooCommerce Payment. By submitting an order, you authorize Tongkat Ali OÜ to charge the payment method provided. Please refer to our Data Privacy Policy for information on how payment providers handle your data.

5. Delivery

Products will be sent to the delivery address provided during the order process. We aim to deliver within the time indicated, but delivery times are not guaranteed.

6. Returns and Refunds

Please refer to our Refunds and Returns Policy for information on returning products purchased from Tongkat Ali OÜ.

7. Liability

Unless explicitly stated otherwise, all products sold by Tongkat Ali OÜ are covered by statutory warranty rights. Beyond that, Tongkat Ali OÜ is not responsible for indirect losses related to the main loss or damage, such as loss of profit or loss of opportunity.

8. Changes to These Terms

We reserve the right to make changes to these Terms at any time. Each order will be governed by the Terms in force at the time of the order.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Estonia. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Estonia.

10. Contact Us

For any questions or concerns related to these Terms of Purchase, please contact us at support@tongkatali-shop.com.